idbowman
Well-known member
- Joined
- Dec 19, 2011
- Messages
- 2,064
- Reaction score
- 20
I've had this same experience. More often than not, I go to other retailers now. Not because I don't trust P&C to make things right, but because I just don't want to deal with the hassle. Don't get me wrong...they're great folks with a great selection to offer. If I were near Albany (it is Albany, right?) I'm sure it'd be at their B&M all the time.Dave_In_Philly":te4bljq9 said:I have actually had a couple of problems with shipments from P&C but each time they made it right, and very quickly. They're customer service far exceeds their quality control.hornalum":te4bljq9 said:That's what I'm thinking too. P&C offered to replace the open tins but I declined since the tobacco wasn't dried out. It's good to know they offered though.