RSteve
Well-known member
- Joined
- Feb 9, 2008
- Messages
- 2,486
- Reaction score
- 539
As I've previously posted, I had squamous cell carcinoma skin cancer surgery two weeks ago on my left calf. The surgery necessitated cutting deeper than just the upper epidermal layer and I had many Frankenstein stitches, now removed, but still weeping and quite sore. Today, I had to get some groceries and decided to drive to a suburban Target that's usually dead as the backroom of a morgue. I did not want to risk being bumped.
The shopping was uneventful. Target had everything I'd put on a list. I'm going though the checkout and the cashier is chatting away with a previous customer. It was like I wasn't there. She whipped everything across the scanner and stuffed it in plastic bags. Then, when she turned quickly to say bye-bye to her friend, her arm swung around and she knocked my three bags to the floor. A large carton of yogurt popped open, I could hear the eggs crack, a glass jar of seasoning sauce broke...etc.
She looked at me: " I am so sorry. I've already rung you out, so you can just go ahead and replace whatever is broken."
I was pissed." No, Miss, you get someone up here to replace everything or do it yourself. You paid no attention to what you were doing and knocked everything to the floor, now you want me to replace everything? Are you delusional?
There wasn't another word spoken that I heard, but shortly a person who appeared to be a supervisor came to the checkout.
Politely, she asked, "What can I help you with?" I told her what had occured, that the cashier had bagged my groceries, then swung around to say good-bye to a woman with whom she'd been talking and in the process, knocked all my groceries to floor, apparently causing some things to open and others to break, then told me I could repeat my shopping to replace things.
The woman stayed very calm and simply said, "Please, have a seat in the pharmacy area. I'll take your receipt and have a personal shopper replace everything, join you, and take it to your car."
So, there was a semi "happy" ending. I got all my groceries.
As I was waiting for my groceries to arrive, I saw the supervisor tell that cashier to close her lane. The cashier wasn't a kid; rather a woman who I'd guess to be in her mid-40s.
By this time of the year, I'd expect that all the seasonal help would have been gone, and this was during mid-afternoon. Target usually does a fairly thorough job of training employees. This woman is probably just stupid.
The shopping was uneventful. Target had everything I'd put on a list. I'm going though the checkout and the cashier is chatting away with a previous customer. It was like I wasn't there. She whipped everything across the scanner and stuffed it in plastic bags. Then, when she turned quickly to say bye-bye to her friend, her arm swung around and she knocked my three bags to the floor. A large carton of yogurt popped open, I could hear the eggs crack, a glass jar of seasoning sauce broke...etc.
She looked at me: " I am so sorry. I've already rung you out, so you can just go ahead and replace whatever is broken."
I was pissed." No, Miss, you get someone up here to replace everything or do it yourself. You paid no attention to what you were doing and knocked everything to the floor, now you want me to replace everything? Are you delusional?
There wasn't another word spoken that I heard, but shortly a person who appeared to be a supervisor came to the checkout.
Politely, she asked, "What can I help you with?" I told her what had occured, that the cashier had bagged my groceries, then swung around to say good-bye to a woman with whom she'd been talking and in the process, knocked all my groceries to floor, apparently causing some things to open and others to break, then told me I could repeat my shopping to replace things.
The woman stayed very calm and simply said, "Please, have a seat in the pharmacy area. I'll take your receipt and have a personal shopper replace everything, join you, and take it to your car."
So, there was a semi "happy" ending. I got all my groceries.
As I was waiting for my groceries to arrive, I saw the supervisor tell that cashier to close her lane. The cashier wasn't a kid; rather a woman who I'd guess to be in her mid-40s.
By this time of the year, I'd expect that all the seasonal help would have been gone, and this was during mid-afternoon. Target usually does a fairly thorough job of training employees. This woman is probably just stupid.
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